Refund policy

Refunds

Refund requests must be made within 7 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:
  • Good is broken.

Returns

Returns can be made by mail. To return a good by mail, follow the following procedure:
  • In the event of receiving damaged goods, contact Flagship Distillery and we will ascertain the most efficient method of remediation.